Davissa has been providing voice, data, and infrastructure solutions for Northeast Ohio businesses since 1982.


Since Davissa’s founding in 1982 by current President Steven Fien, the company has been ultra-focused in providing best in class communication solutions for Cleveland, Akron, Canton, Columbus, and surrounding areas.


The cornerstone of the business has been a relationship with Inter-Tel, now Mitel, which began in 1994.  Davissa is the only NE Ohio based Exclusive Mitel Business Partner, achieving national recognition as a Silver status provider.


Today, Davissa designs, installs, and supports Mitel MiVoice Business, Mitel MiVoice Office 250, as well as all related software applications including unified communications, collaboration, and contact center.  Additionally, Davissa provides 24×7 support for legacy products including Inter-Tel Axxess, Inter-Tel 5000, Mitel MCD, and Mitel 5000.


As technology has evolved, so have we.  In addition to Mitel communication solutions, Davissa is proud to represent over 50 cloud providers, 45 network connectivity providers, and access to 1400 international colocation facilities.


Our consultative approach will provide your business an opportunity to receive an unbiased proposal for solutions ranging from digital or VoIP, premise or cloud…whatever solution works best for your business, we have a solution.

The executive team at Davissa has over 95 years combined voice & data industry experience in Cleveland, Oh.  There isn’t a problem we haven’t solved or a technology we haven’t seen.  Our holistic and consultative approach to business ensures that our customers receive the absolute best guidance possible when tackling their communications needs.

Steven Fien

President and Founder of Davissa Telephone Systems, a role that he took on over 30 years ago when he started the company from scratch.


Having over 40 years of experience in the telephone industry, one of the most important things that Steven values is Davissa’s reputation. Keeping clients happy is just something that he constantly strives for; in fact, he even has a bit of a reputation for spoiling them.


Steven grew up in Cleveland Heights, Ohio. He is married and has two children. Whether it’s brunch or a trip to Arizona, Steven sincerely enjoys spending his free time with his family and traveling.

Jeff Root

As our Vice President of Operations Jeff is the “go-to-guy” when it comes to the technical side of things.


Jeff has been with Davissa for almost 20 years and is known for his strong leadership ability and making sure that things are done right. His role with Davissa is one of many hats; when there is a problem on the technical side Jeff makes sure to diagnosis the correct issue and then fix it as quickly as possible.


Jeff grew up in Brooklyn, Ohio and when he’s not at work, you can find him on the golf course.

Ryan Shorts

Ryan is the VP of Sales & Marketing at Davissa.  A tech guy at heart, he is passionate about finding products and services to offer our clients that will better their business communications technologies.


Ryan joined Davissa in 2017 and brings with him 15 years of voice and data technology sales, sales management, and business ownership.  Ryan is married and lives in Medina with his wife, four kids, and dog named Maverick.

Dan Donofrio

Dan is an Account Executive and has been with Davissa for over 20 years.  If there is one thing he would never want to give up it would be that urge to be successful. When it comes to the sales world, Dan dominates it, helping clients to recognize what they are missing and what they need, and is always ready to talk about anything.


Dan grew up in Chesterland, Ohio and is married with three children. If you are looking for Dan outside of work, you will find him coaching his children’s football, wrestling and baseball teams.

Let’s Talk!