The 5000 CP is built on a scalable software and hardware platform that efficiently combines the best of both data networking and TDM switching architectures. The 5000 CP supports digital telephones natively, in addition to out-of-the-box IP networking. It is designed to help scale and protect your investment with add-on modules and processors in a form factor that is optimized for shelf-top, rack-mount, and wall-mount scenarios. The 5000 CP may be networked with an existing Inter-Tel® Axxess® communications system, offering backwards migration compatibility and expansion of IP networking. The 5000 CP is expandable to support up to 250 users and multiple sites.

The 5000 CP delivers a wide breadth of embedded applications, in addition to a suite of advanced Unified Communications applications via the Mitel Applications Suite. The MAS for the 5000 CP includes applications such as Mitel NuPoint Unified Messaging™ (UM) and Mitel Speech Auto-Attendant, Mitel Customer Service Manager / Business Dashboard, and enhanced mobility with Dynamic Extension Express and Teleworking, all while laying the foundation for the latest in Unified Communications with Mitel Unified Communicator® (UC) Express and Mitel Unified Communicator® (UC) Advanced.

Mitel 5000 HX Communications Overview Brochure

Mitel 5000 HX Communications Data Sheet

For more information, contact a Davissa representative……..

CS361N Binaural SupraPlus Wireless Professional Headset System Noise-Canceling

A hands-free approach to business-critical communications

CS351N Monaural SupraPlus Wireless Professional Headset System Noise-Canceling with Lifter

A hands-free approach to business-critical communications and includes the Plantronics HL10 handset lifter for remote call answer/end capability.

CS361N Binaural SupraPlus Wireless Professional Headset System Noise-Canceling with Lifter

A hands-free approach to business-critical communications and includes the Plantronics HL10 handset lifter for remote call answer/end capability.

CS55 Wireless Office Headset System

Go where office business takes you, in convertible style. Optional HL10 lifter adds remote call answer/end ability.

CS55 Wireless Office Headset System with Lifter

Go where office business takes you, in convertible style. Includes the Plantronics HL10 handset lifter for remote call answer/end capability.

Davissa offers 24/7/365 support to all of our customers. Maintenance contracts are available on all of our platfroms on an annual basis.

Cabling is the lifeline of your IT network, transmitting the voice, data, and video signals you depend on each day for your critical business activities. Your cabling system may be the smallest part of your network investment, but as the network component with the longest lifecycle, it can deliver significant, long-lasting benefits. A properly designed, installed, and administered structured cabling solution will:

Drive down costs for relocations, changes, and upgrades. Potential savings on materials and labor range from 25 to 40 percent in common estimates.

Enhance your business flexibility. You can relocate and add users quickly and easily, simplifying and accelerating the moves and rearrangements your business demands.

Minimize downtime. Fast, efficient moves, changes, and upgrades keep workflow disruptions and network downtime to a minimum.

Future-proof your network. Designed to accommodate current and future technologies, a structured cabling system can ensure application support for the full extent of its lifecycle, which is typically 25 years.

Improve performance. You can optimize your network with a structured cabling system that increases resilience and throughput.

Simplify troubleshooting. A structured wiring system makes network issues easier to diagnose, isolate, and fix.

Expert, end-to-end solutions from Davissa include:

Copper Cabling Solutions:

Our BICSI certified cable installers will implement voice & data communication structured cabling solutions, providing ultimate performance and reliability for today’s and tomorrow’s copper infrastructure requirements. Our Cat 5, Cat 5e,Cat 6, or Cat 7 solutions will exceed TIA standards.

Fiber Optic Cabling Solutions:

We offer conventional fiber cabling solutions that complement the deployment of optical solutions deeper into the network delivering a future-proof infrastructure.

Low-voltage Cabling Solutions:

Our low voltage solutions include music, paging systems, and CCTV.

NEW! Introducing Virtual Mitel Applications Suite (Virtual MAS)

The Mitel Applications Suite (MAS) is now supported as a virtual appliance within the VMware® vSphere™ environment and by Mitel Communications Director. Virtual MAS leverages VMware VSphere 4 to enable businesses to consolidate Mitel’s leading unified communications applications in the data center.

Virtual MAS delivers capital cost savings associated with the reduction in server hardware and real estate; operational savings related to the reduction in power and server provisioning costs; as well as productivity improvements and resource efficiencies in data center management and risk mitigation for business continuity and disaster recovery plans.

Business Communications Made Simple

The Mitel Applications Suite provides small and medium-size businesses a rich set of advanced IP applications which including Mitel NuPoint Unified Messaging™ (UM), Mitel Speech Auto-Attendant, Mitel Unified Communicator (UC) Mobile, Mitel Audio & Web Conferencing (AWC), Mitel Customer Service Manager (CSM), Mitel Business Dashboard, and Teleworker Solution via an integration with the Mitel Border Gateway (MBG). This select combination of applications works together seamlessly, on a single server, to improve your customers’ ability to manage information flow amongst customers, partners, and suppliers to create a competitive advantage.

MAS integrates seamlessly with Mitel 3300 IP Communications Platform (ICP), Mitel 5000 Communication Platform (CP), and Inter-Tel® Axxess® platform. It is available globally and currently supports US and UK English, Canadian and European French, Latin American Spanish, and Dutch. Additional languages are planned for upcoming releases.

A set of MAS application packages are available to meet the specific needs of your customer. Comprehensive software assurance coverage is available to provide customers investment protection over the term.

The Mitel Applications Suite delivers enhanced value to our authorizedPARTNERs through simplified administration, decreased server footprint, and increased opportunity for incremental revenue generation.

Mitel Unified Communicator® (UC) Express is a lightweight, serverless unified communications client that provides productivity enhancements like click-to-dial, incoming caller ID pop-up, PC-based missed calls and speed calls list, and personal (Microsoft® Outlook®) directory integration.

UC Express provides an innovative telephony toolbar GUI that allows users to manage the functionality of their Mitel IP Phone with speed and ease – directly from the Microsoft Windows taskbar on their PC desktop.

UC Express Softphone* provides similar functionality to UC Express but is aimed at mobile or remote workers, enabling them to become more accessible to customers, management and their co-workers regardless of location.

UC Express is supported on Mitel Communications Director (MCD) or Mitel 5000 Communications Platform (CP). And now, UC Express is available free for every user on MCD (see bulletin PA20100235) or 5000 CP (see bulletin PA20100123).

* Only available with MCD

Mitel NuPoint Unified Messaging (UM)

Mitel® NuPoint Unified Messaging™ (UM) is a reliable and cost-effective messaging solution that fits seamlessly with your customers’ infrastructure, and satisfies the diverse messaging needs of their entire user population. 

NuPoint UM Benefits

• Increases user productivity and responsiveness with advanced unified messaging and text-to-speech email reading that allows users to manage all forms of messages, including voicemail, email and fax, from the interface that suits them best in the moment: desk phone, mobile device or PC
• Improves customer service levels and offloads the company receptionist from routine calls with a speech auto-attendant
• Empowers users to control how and when calls reach them with  personal call routing options, such as find-me-follow me, and the ability to create personal auto-attendants with options such as schedules and caller ID filtering
• Lowers your total cost of ownership with simple, web-based management, and a single-system solution for voice, unified messaging and speech that resides on a single industry-standard server
• Fits with your existing infrastructure including third-party PBXs, LDAP and Active Directory®, and leading email and presence solutions.

NuPoint UM delivers a common set of user features in different packages that meet the scale and reliability requirements of all businesses. Understanding your customers requirements for scale, reliability and complementary unified communications applications will allow you to determine which package best suits their needs:

Mitel Applications Suite with NuPoint UM

NuPoint UM Standard Edition is available as part of Mitel Applications Suite (MAS) which lets small- and medium-sized businesses take advantage of multiple advanced unified communications applications, all on a single server, with a single web-based management interface.

Mitel NuPoint UM Standard Edition

NuPoint UM Standard Edition is a full-featured and flexible unified messaging solution with a low total cost of ownership for small- and medium-sized businesses (SMB).

Mitel NuPoint UM 640

NuPoint UM 640 delivers carrier-grade reliability and resiliency, and scales to hundreds of thousands of users in centralized or distributed networks. It is available as a single-server solution to provide cost-effective service reliability to SMBs and as a multi-server solution for highly scalable service reliability for large enterprises.

Mitel extends its awarding-winning desktop portfolio with a range of add-on peripherals and accessories designed to provide greater interoperability and ease-of-use, along with more choice, flexibility, and convergence for the user.

Mitel Wireless LAN Stand

Mitel Wireless LAN Stand is a unique accessory that allows you to put your Mitel IP phone where it’s most convenient for you, and not be constrained to the area around your local area network (LAN) or Internet connection.

The innovative design of the Wireless LAN Stand allows your wired Mitel IP phone to be converted to a wireless device so it can connect to the wireless network anywhere in your enterprise, small business or even at home.

Alternatively, Wireless LAN Stand connected to an IP phone can allow that phone to act as an access point for up to six other wireless Mitel IP Phones. You can connect a PC to the 2nd port of the wireless IP phones to have wireless data access. Create your own wireless LAN in small installations!

Features

• Allows an IP Phone to operate as both a wireless client or an access point that supports voice, data and video over a wireless network
• When operating as an access point, it provides wireless accessibility for up to six IP Phones that have the Wireless LAN Stand installed
• Supports both 802.11b and 802.11g wireless standards
• In access point mode, supports wireless multimedia (WMM) for wireless voice prioritization (QoS), and WPA/WPA2 for security on a wireless network
• Supported across a range of IP desktop devices for greater choice for your customers
• Provides wireless data access for the PC via the 10/100 LAN port in the IP phone
• Eliminates Ethernet cabling for wireless IP phone clients

Mitel Gigabit Ethernet Stand

Ideal for users with high bandwidth requirements, the Mitel Gigabit Ethernet Stand delivers the latest technology and advancements in Gigabit Ethernet connectivity for Mitel IP phones. This unique peripheral device gives all compatible Mitel IP phones the ability to migrate as the customer’s network evolves, thereby providing capital investment protection. There’s no longer any need to change out the phones for more expensive models in order to get gigabit connectivity at the desktop! 

Features

• Gigabit Ethernet Stand addresses the requirements of customers with higher bandwidth needs at the desktop
• Enables Mitel IP phones to operate in a GbE LAN (10/100/1000 Mb) environment
• Dual-port 100/1000baseT built into a phone base that attaches easily to existing Mitel IP phones provides capital investment protection
• Stand format easily attaches to Mitel IP phones, leaving the module slot free for use with Programmable Key Modules, the Line Interface Module, or the IP Conference Module
• Provides three ports: a Gigabit Ethernet LAN port to connect to the gigabit switch, a Gigabit Ethernet PC port and a 10/100 MB Ethernet connection to the IP phone
• Supported across a range of IP desktop devices for greater choice for your customers

Mitel 5310 IP Conference Unit

Mitel 5310 IP Conference Unit provides full-duplex, advanced IP conferencing through sophisticated acoustic beam-forming technology. With this new technology a microphone array focuses on the party speaking, virtually eliminating all ambient room noise and sidebar conversations. Highly intuitive to use, the 5310 IP Conference Unit connects to the Mitel 5324, 5330, 5340, or 5360 IP Phones, enabling the user to manage the conference through familiar telephony controls, and eliminates the requirement for an additional LAN port.

The 5310 IP Conference Unit is compatible with Mitel Communications Director (MCD),  Mitel SX-200 IP Communications Platform (ICP) and Mitel 5000 Communications Platform (CP) and is designed for larger meeting rooms up to 20′ x  30′.

Mitel 5310 IP Conference Unit provides such features as:

• Full telephony functionality / single LAN connection
• Plugs into 5324, 5330, 5340, and 5360 IP Phone for full conferencing and telephony functionality
• Supported on the 5324, 5330, and 5340 IP Phones in SIP mode
• Superior voice quality
• Acoustic beam-forming technology, noise reduction and automatic gain technology to focus microphone beam on lead speaker and eliminate background noise and sidebar conversations
• Full-duplex operation supports natural conversation
• Direction indicators
• Integrated LED direction indicators
• Optional remote control

Mitel Line Interface Module  

Mitel Line Interface Module is a discrete optional module that integrates into Mitel 5224, 5235, 5324, 5330, 5340, or 5360 IP Phones and provides a separate connection to an analog line such as that included with a DSL service.

In the event of a wide area network failure the phone automatically uses the public switched telephone network (PSTN) to provide continued basic telephony until service in restored. The teleworker can use the analog line for emergency calls and for local calling. A lit line appearance and ringing on each phone identifies an incoming call.

This unique module:

• Enables incoming and outgoing analog PSTN calls directly from an IP phone
• Supports survivability (failover) in the event IP connection is lost
• Provides emergency dialing support by connecting emergency calls through the analog PSTN connection
•  The patented Line Interface Module enhances Mitel Teleworker Solution and extends Mitel’s resiliency strategy for IP communications from the core of the network to the desktop!

Mitel IP Programmable Key Modules 12 and 48

The 12- and 48-button Mitel IP Programmable Key Modules (PKMs) extend the capabilities of the Mitel 5224, 5235 and 5324 IP Phones with additional buttons and LED indicators. With these expansion modules, you can easily add 12 or 48 or up to 96 buttons to the existing 24 buttons of the 5224, 5235 or 5324 IP Phone. The IP PKM Interface Module added to an IP phone allows the IP PKM 12 or 48 to be easily connected to the IP phone, without the requirement for an additional LAN port. 

These 12, 48 or 96 additional personal keys can be programmed as feature keys, speedcall keys, direct station select (DSS) keys, or line appearance keys. Each key has a line status indicator that works the same way as those on the associated telephone. The additional keys can be easily programmed through the telephone.

Mitel Cordless Accessories

Mitel Cordless Handset and Mitel Cordless Headset are unique accessories that offer unprecedented convenience and corridor mobility for Mitel 5330, 5340 and 5360 IP Phone users. The Cordless Handset and Headset allow the user to have personal area mobility with a potential range of up to 90 meters (300 feet) from their desk within their office or adjacent offices while still communicating on their desk phone. No more missed calls when you step away from your desk for a few minutes to go to the filing cabinet or fax machine or talk to a colleague a few desks away!

Features of the cordless accessories include:

• Initiate call / end call key
• Volume control keys
• Mute key
• Built-in ringer in the Cordless Handset
• Place outbound calls while mobile with programmable “auto speed dial” upon off-hook
• Speak@Ease or “0” or secretary speed call
• LED indicators on the Cordless Module, Handset and Headset indicate both connectivity and charging status
• Eight hours of talk time
• 43 Hours of standby time
• Operating range of up to 90 meters (300 feet) in a typical office environment
• Out of communications range warning tone
• Support for two cordless devices (Handset and Headset) per Cordless Module
• Integrated Cordless Headset functionality eliminates the need for a handset lifter
• DECT-based design: DECT 6.0 cordless technology provides higher quality voice transmission, density, and less interference compared to Bluetooth
• Supported on both Mitel 3300 IP Communications Platform (ICP) and Mitel SX-200 IP Communications Platform (ICP)

For more information, contact a Davissa representative……..